Privacy Policy

Introduction

FetchValue ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this Privacy Policy carefully. By using FetchValue, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Photos and Images

When you use FetchValue to value an item, you provide photos through your device's camera or photo library. These images are:

• Sent to our secure servers for processing
• Analyzed to identify items and estimate values
• Not stored permanently unless you explicitly enable cloud backup
• Deleted from our processing servers within 24 hours of analysis

Device Information

We automatically collect certain device information, including:

• Device type and operating system version
• Unique device identifiers
• App version
• Language and region settings

Usage Data

We collect information about how you interact with the app:

• Features used and actions taken
• Session duration and frequency
• Crash reports and performance data
• Credit balance and purchase history

Authentication Data

FetchValue uses anonymous authentication by default. You are not required to provide personal information like your name or email to use the app. If you choose to link your account (via Apple Sign-In or email), we store:

• Email address (if provided)
• Authentication provider identifiers

How We Use Your Information

We use the information we collect to:

• Provide Valuations: Process your photos to identify items and estimate fair market values
• Improve Our Service: Analyze usage patterns to enhance app performance and features
• Process Purchases: Handle in-app credit purchases and subscription management
• Send Notifications: Deliver important updates about your account or the service
• Prevent Fraud: Detect and prevent abuse or fraudulent activity
• Provide Support: Respond to your questions and help resolve issues

Data Storage and Security

Where We Store Data

Your data is stored using secure cloud infrastructure:

• Firebase Authentication: Manages your anonymous or linked account
• Cloud Firestore: Stores your credit balance, valuation history, and preferences
• Google Cloud Storage: Temporarily stores images during processing

Security Measures

We implement industry-standard security measures including:

• Encryption in transit (TLS/SSL) and at rest
• Secure authentication tokens
• Regular security audits
• Access controls and monitoring

Third-Party Services

FetchValue uses the following third-party services that may collect information:

Google Cloud Services

Powers our item identification and valuation features. Images are processed according to Google's Privacy Policy.

Firebase (Google)

Provides authentication, database, and analytics services. See Firebase Privacy Policy.

RevenueCat

Manages in-app purchases and subscriptions. See RevenueCat Privacy Policy.

Google Analytics

Helps us understand app usage. See Google Privacy Policy.

Your Rights and Choices

Access Your Data

You can view your valuation history and account information within the app's Settings screen.

Delete Your Data

You can request deletion of your account and associated data by contacting us at admin@scoutdog.ai. We will process your request within 30 days.

Export Your Data

You can request an export of your data by contacting us. We will provide your information in a portable format.

Opt-Out of Analytics

You can disable analytics collection in the app's Settings.

Data Sharing

We do not sell your personal information. We may share data only in these circumstances:

• Service Providers: Third-party services that help us operate (listed above)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition (with notice)

Children's Privacy

FetchValue is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at admin@scoutdog.ai and we will delete such information.

Data Retention

We retain your information for as long as:

• Your account is active
• Needed to provide you services
• Required by law or for legitimate business purposes

Photos submitted for valuation are processed and deleted within 24 hours. Valuation results may be retained longer for your history.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: